At Moosa Fabrics, we are committed to delivering your orders in a timely and secure manner. Please read our shipping policy carefully to understand how orders are processed and delivered.
Order Processing
All orders are processed after confirmation.
Orders are usually prepared and dispatched within 1–3 working days, excluding weekends and public holidays.
During peak seasons or sales, processing times may be slightly longer.
Shipping & Delivery
We offer shipping across Pakistan through reliable courier services.
Delivery time typically ranges between 3–7 working days, depending on your location.
Delivery times may vary due to weather conditions, courier delays, or other unforeseen circumstances.
Shipping Charges
Shipping charges (if applicable) are calculated at checkout or communicated at the time of order confirmation.
Any promotional offers related to shipping will be clearly mentioned on the website or social media pages.
Order Tracking
Once your order is shipped, tracking details will be shared with you (where available) so you can monitor your delivery.
Incorrect Address / Failed Delivery
Please ensure that your shipping address and contact details are correct at the time of placing your order.
Moosa Fabrics is not responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 24 hours of delivery with proof (photos/videos).
We will review the issue and assist you accordingly.
Contact Us
For any shipping-related questions or concerns, please reach out to us:
📱 WhatsApp: +92 308 7076652 | +92 315 5333502
📧 Email: support@moosafabrics.com